Black Obsidian Pixiu Bracelet

Yes, generally we ship worldwide. However, the following locations are excluded from shipping due to common shipping issues:

Aruba, Bahrain, Bolivia, British Virgin Islands, Caribbean Netherlands, Cayman Islands, Curaçao, Ecuador, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Guatemala, Guernsey, Heard & McDonald Islands, Isle of Man, Jersey, Martinique, Mauritius, New Caledonia, Niue, Réunion, Saint Kitts and Nevis, South Georgia & South Sandwich Islands, St. Kitts & Nevis, U.S. Outlying Islands, United States Minor Outlying Islands .

We do offer worldwide Free Shipping, so make sure you take advantage of this special offer.

We partner with different courier services to ship your order depending on your exact location. This is to achieve the optimal speed and make sure you receive your packages quickly and safely.

The shipping time depend on your exact location. It usually takes only 5-14 business days for shipping to US, UK, Australia, Canada and European countries and 8-20 business days to other locations.

You will receive an email with the tracking information once your package left the warehouse. You may also use our tracking portal to track your package: Track My Order.

You should see an update within 48-72 hours after you received the tracking information. This period will allow the courier services to update the status of the order.

Logistics status does not update in real-time so please do not be alarmed if you can not see any updates yet on the tracking. Most of the time, it updates once the package is transferred to your local courier.

There will also be chances that your shipment may be delayed. Delivery time delays can be due to e.g. weather condition, pandemic, customs or backlogs. Rest assured that your order will be delivered to you.

No, signing for shipments is not necessary.

Yes, the items are blessed and cleansed before we send them to our dear customers. We also partner with global merchants and artisans in order to provide you high quality and authentic items.

We source our products from reliable manufacturers all around the globe. Many products are made in Asian countries such as Singapore, China, and Japan – in the centers of spirituality and where the unique materials such as black obsidian and jade stones are to be found. Through factory inspections and production guidelines we ensure the highest quality of product and fair work conditions with all out partner factories.

Yes, our items are genuine and of high quality and made of original materials.

Our factory is located in Hong Kong. In addition our team members work from different locations worldwide. We are modern structured and allow remote work – therefore it is not uncommon that we respond to your emails late at night or even on weekends, because we simply love our jobs and enjoy dedicating our time to making our customers happy.

Our warehouses are located all around the nation. Most products are shipped from our manufacturer’s warehouses directly to you for the fastest shipping and best availability of products.

Our store can display multiple currencies for a better shopping experience. However, the checkout is in US Dollar by default. Your bank will convert the amount to your currency based on the current foreign exchange rate. You may see the equivalent amount by selecting your currency from the dropdown.

We offer safe shopping and accept payment via Paypal and credit cards. Cash on delivery and bank payment are NOT available.

No, you may use Paypal but you can also just check out using your credit or debit card.

There is a full 30-day refund guarantee. If you don’t like the item or it is defective, we will either replace it at no cost to you, or you can send it back to us for a full refund. Contact us at service@mglpixiubracelet.com and we’ll help guide you through the process.